Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Modifications
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Charlotte Lunn, located in England, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she stated.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, the platform withdrew an update regarding delivery choices after backlash from users.
